The Multichat Blog

The new user interface is going live today

by Multichat Team Company news, Company news Product update, Product update Updates,

Today is the day of big updates for – among many of the new features, we have released a new user interface that we have been working on for a while for creating messenger bots without flowcharts. If you are in the process of setting up a bot for your brand then it might be a good time to check it out at

Not everyone is a big fan of charts for creating conversations (some find them confusing and hard-to-manage after a few levels). Sometimes it is easier to add another layer with simply just typing it. We are looking forward to see many interesting use cases with this.

Other major updates are the more advanced conversation engine of the bot, new input types in the Flow module, updated user experience in the conversation management system, deeper integration of the API (which can handle pre-defined automated processes now) and many smaller tweaks and improvements of the service.

All feedback are welcome and appreciated.